| 1. What is the main benefit of the Counterfeit Detector™ Model 200 Unit?
There are two features in this unit. Besides having an Ultraviolet (Black Light) Light Bulb like most other units, the Model 200 features the slide through automated detection system with alarm which speeds up the screening process. With other non-automated units, counterfeit detection can be quite a pain. Because counterfeit detection using a black light requires a relatively dark area, counterfeit detector units are usually placed somewhere out of the way. The cashier usually has to bend down to where the machine is stored, and manually inspect the bill. This inconvenience results in the cashier only scanning higher value bills, and usually, no bills at all. These basic units also rely solely on your staff's knowledge of currency security features. A survey of your own retail establishment will likely tell you that your staff is not using your existing scanner. By having the easy automated detection feature on the Model 200, we make it fast and easy for the cashiers to do a screening of all bills. Instead of just scanning the larger denominations, you ensure your staff is scanning even the smaller bills: the fives, tens, and twenties. In retail, every little bit counts. 2. What is the principle behind this automated slide-through scanning alarm system?
US and Canadian currencies use special cotton-fiber paper that absorbs UV light. This type of paper is controlled by the mint and is not sold. The only paper available to the public is made from wood fibres, or cellulose, which reflects UV light differently. Therefore unless the counterfeiters have stolen some “currency paper” from the mint, they have to use cellulose paper that reflects the black light differently. In the Model 200 unit, there is a light sensor which reads the amount of UV light reflected from the paper bill as you slide it through the unit. If the amount of light reflected is more than normal, the alarm sounds. 3. False negatives? By this I mean are there bills that are counterfeit which will not trigger your Model 200 alarm?
Answer: Of course, there may be some counterfeiters who have stolen some special cotton-fiber paper from the mint. And if the printing and other security features resemble a real bill, it is often hard to distinguish between the counterfeit and the good bill. But let's get real. Most counterfeiters are small operations, and they tend to slip up somewhere. You should always examine the other security features of the bill if you suspect something. It would be a very rare case to come across a bill which is counterfeit and also made of the well guarded cotton-fiber paper. 4. False positives? Will the alarm ever sound when a good bill is passed through it?
Answer: Whenever the alarm sounds, it means something out of the ordinary is being detected by the sensors. Your staff should put the bill in question under the UV light and examine the other security features. We suggest that you take a bill which is known to be real and place it beside the bill in question underneath the UV light. You may see a slightly brighter reflection of the light in the bill that triggered the alarm. Other security features may also be missing. In either of these cases, the negative result of the scan has been verified. If, however, after close examination you are sure it is a good bill, at least you have examined it and made a judgment. It would be a very rare situation where the unit sounds the alarm on a good bill. If you have the slightest doubt, we suggest you do not accept the bill. 5. What procedure would you suggest I use with your new Model 200 Detector/Scanner?
Answer: We suggest you train your staff to slide every note through the scanner. Slide every bill through the top of the unit quickly. If the alarm sounds, say to the customer, “One moment please, I have to examine this bill more closely.” Then examine the security features of the bill under the UV light, comparing it to a bill that you know is real. You can explain to the customer, ”This may be a good bill, but the scanner sounded the alarm. Would you mind giving me another bill?”
Even with our Counterfeit Detector™ unit, you still need to train your staff on the security features of bank notes. Our device provides convenience, speed, and automation, but questionable bills should still be manually inspected. Your staff should still be looking at the bills because many times they can pick up obvious color or texture differences.
6. Do you sell replacement bulbs?
Answer: You can order replacement bulbs for the Counterfeit Detector™ unit. 7. What about other currencies?
Answer: We have had this unit manufactured for the current Canadian and US notes which use the same quality cotton-fiber paper. Many other currencies from countries around the world use the same high quality paper, and therefore will work with the Counterfeit Detector™ unit. Our suggestion is that you contact our customer service department to find out if your country's currency uses this paper.
8. What is this about public relations
being better?
Answer: With other counterfeit detectors, if you put
a bill under the UV Light and saw a security feature
missing, you would have to explain to the customer your
reasoning of why you were rejecting their bill. Often
the customer would argue with you and may get angry
or blame you for not trusting them. With the Counterfeit
Detector™ scanner you could simply claim, "I am sorry;
the alarm on our counterfeit detector has sounded. I
have to decline this bill. Would you please give me
another bill instead?
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